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Tommy R.

4
Level 4 Contributor
Pennsylvania, United States

Contributor Level

Total Points
3,405

About Me

Jack-of-all-trades & master-of-none. To think myself a "master" would be pretentious. There's ALWAYS room for improvement. Life keeps getting better.

How I Can Help

World Cuisine, Music, Hobby Interests

Interests

Music, Movies, Sports & Hobbies

30 Reviews by Tommy

  • ConnectNetwork

5/27/22
• Updated review

I received notifications from a legal team showing evidence that millions-upon-millions of dollars were basically STOLEN by this "business".

My best friend was UNJUSTLY imprisoned & I was one of the FEW trying to financially help him during that whole fiasco. The NH Dept of Corrections gave me ConnectNetwork as my "only option".

Calls constantly failed & my best friend told me he NEVER saw a penny I sent him for "canteen".
That enrages me... because I am NOT a "rich man" & I knew he needed help during that legal fiasco.
I hope to see FULL RESTITUTION once the case is determined.

Service
Value
Shipping
Returns
Quality
Connect Network... DOESN'T "Connect"
3/2/19
• Previous review

I had been using Connect Network for a while to communicate with a friend of mine who has been incarcerated over a farce of a conviction... he's my best friend and it's important to be able to communicate with him and be there for him.

At first, it worked.
Next, messages failed.
Bug fixed.
Didn't get my credits back, but no big deal... at first.
Next, the upgrades gave me the option to send video and pics... but they'd never load...& it cost MORE.
I ended up adding phone minutes and I received NOTHING after paying $15!

The final straw that pushed me to this review is that GTL (Connect Network) has made my username and password "not exist" any longer after I filed a complaint.

Absolutely absurd.

  • Cintas

3/16/20

Basically the ONLY business mistake I made in helping my wife's café business start-up (& it was a business ethics ordeal).

Their business layout is simple.
They provide a service & you pay only for what you use... in theory.

What my wife & I paid for over 3 months was MORE than we did independently for the following 4 years.
WHY?
Because the sales agent had one report we were charged for & the truck driver had another we were charged for... FOR THE SAME SERVICE!

And to make matters WORSE, we were charged for items we didn't even use yet (contradicting their "pay only for what you use" claim) at their double rate.
Absurd.

The truck driver's excuse was it was "estimated usage" (another contradiction to their "pay only for what you use" claim).
After talking with the sales representative, he said we had to pay for what we already bought & hadn't used yet TO CLOSE OUR ACCOUNT.
Wait-WHUHHH?!

Come to find out, this company pays commission bonuses to truck drivers & sales reps for sales volume.

What a racket.

To quote my wife:
"We paid for nothing."

She's Buddhist. We gave them their business "cancellation cost" fees... as a fool's offering for crooked & dishonest people. Basically a "pity-pay" because it won't make them happy.

Every time we see one of their trucks, I point it out & say something sarcastic. We laugh. We've learned.

SUMMARY:
We DO NOT recommend!

  • Mercari

6/8/19
• Updated review

It's hit OR miss on an extreme scale with this app.
The tech support is kind-of okay after having to research HOW to use it.
Buyers & Sellers HOWEVER... that's an integrity issue of the individual... yet Mercari should protect merchants from the types that sell junk (hurts the marketplace) as operational & buyers that constantly cancel... or low-ball offer (hurts the marketplace).
Mercari doesn't only charge 10% for completed sales as they claim, though... you'll get hammered by their S&H system in overcharges.

My first ever complete purchase was glowing because of a great seller nonetheless.

STILL ***(3) overall

Thumbnail of user jordanb96
Mercari R. – Mercari Rep

Thank you for the updated review and we appreciate your bringing these issues closer to our attention. Regarding the community, we're working hard to improve reliability and safety of those members both buying and selling on the marketplace through a number of programs, features, and data. Additionally, although we try to keep our shipping rates as low as possible, we might recommend choosing the Ship on Your Own option if you can find a better shipping rate with your carrier. We hear your concerns and will take careful note of them as we continue to improve the marketplace.

Best Regards,
Team Mercari

Mercari... UTTERLY USELESS thieves!
4/22/19
• Previous review

I've sold a whopping 2 items, I can't get the money I've "made", my items are mailed out... so I now have no money for items I sold.
To make matters WORSE, they make it so sellers cannot track, update OR complete transactions in favor of the payment received for goods "sold".

Basically, a buyer buys at inflated sale prices where MERCARI collects money for overcharged to the seller, overpayed shipping to the buyer & the seller STILL receives NO monetary compensation for services rendered.

This "business" has to be run by progressive liberal socialists... PROOF FOR THE OFFENSIVELY OFFENDED?
The merchant makes NO MONEY.

ITEM:

NHL Santa Official Figure https://item.mercari.com/gl/m*******859/

I have a whopping $5.80 balance I cannot use at all.
Do this to 10,000 users & they've taken over $58,000 (not to mention the hundreds of thousands of dollars "lost" in shipping "fees").

It's a racket.
BEWARE!

  • Ntherm

6/8/22

Ntherm (electric & natural gas carriers) called my wife's business (amid the present global political & economic debacle since 2020) offering "low utility rates" upon end of contract with the previous carriers.

Looking into it, everything seemed LEGIT & she decided to make the switch & lock in their "decent rate" due to rising costs on EVERYTHING.

Here's where it gets suspicious:
Countries presently in UNRELATED civil, economic & militarial unrest "go to war"...& for some reason, Ntherm decides to "double rates" due to this (some excuse about "the global economy & resources in a global conflict" b. S.)

Those countries' economies & resources have NOTHING to do with OUR economy & resources... ESPECIALLY when resouces DO NOT originate from there OR ship to that area from HERE, economically; so it should NOT "impact unrelated resources" like they claim it has.
(Economics 101, folks).

Sure... there are oligarch-type political entities HERE in league with those oligarch-type political entities over THERE... but ALL the resources Ntherm was claiming to DOUBLE the cost here do not ship from here to there NOR originate from there to HERE.
Highly Suspicious.

"But these are hard times" operator "Shannon" claims.
"Yes...& so-called business entities such as YOURS create them, so YOU will immediately terminate our BREACHED-BY-YOU contract WITHOUT any surprise penalties, either... POST HASTE" I reply.

These UNETHICAL "business practices" are becoming a rampant problem.

We paid 6 months worth of "rates" in 3 months to Ntherm..."because Putin"

Let's Go, Brandon

Products used:
Electricity & Natual Gas Carrier

Thumbnail of user steiners1
Nick S. – Ntherm Rep

Hi Tommy. We are sorry to hear you feel that way and want to help. If you're a current customer of ours and want to cancel, please reach out to our customer service team and let them know. Unfortunately this website, sitejabber, doesn't provide us with your last name or any other identifiable information we can use to look up your account. As such we are unable to cancel any account(s) based solely on your review. Our customer service team is available Mon-Thur 8:30-5:00 and Fri 9:00-4:30. They can be reached at 888.599.3568 or via email at customerservice@ntherm.com. We hope this helps. Thank you for your feedback. -Nick S.

  • Listia

7/11/18

I used to Free Trade often when it first started... I was with the first large group of users.
It was AweSOME.
I had to step back from it for a while.
I returned to find a "dollars-to-credits" type of trade thing happening like a virtual currency & it has changed the face of the once-upon-a-time "Free Trade"... to the negative, unfortunately.

I'm saddened by this.

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Tommy,

I'm sorry to hear about this. Please feel free to voice your concerns/requests to us so the team can review it. Thank you. https://help.listia.com/hc/en-us/requests/new

  • Glarry Music

6/8/20

Glarry is an international instrument manufacturer & distributor from Asia.
Low Prices.
But lower prices through Glarry DOES affect quality overall.

I rated a 3 because I couldn't, with good conscience rate it a 4 OR anywhere CLOSE to a 5 (& I'm not a jerk who'd rate a 2 OR a 1 out of arrogant spite)... but it is solidly between 3 & 4.

I picked up these low-cost instruments (I teach guitar, bass, ukulele & banjo) for beginners so the parents didn't "break the bank" in prematurely purchasing a finer instrument... should their child NOT continue. Range for Glarry Instruments is between $40 & $100 for any beginner quality instrument (basically what they manufacture), but cost truly reflects the average quality with these.
I had to utilize my luthier skills on EVERY SINGLE INSTRUMENT to adjust them to easy & tonal playability. I was expecting SOME "fine tuning" but I had to literally adjust hardware!

Beginner Instruments: YES
Low Cost: YES
Quality: Average
Playability: Maybe with PROPER adjustments

This is basically a "beginner's toy" with a "little bit of musical potential".

Service
Value
Shipping
Returns
Quality
  • Craigslist

7/11/18

Spam, Spoof, Fake, Scam, Fisher, Bot, Hacker, Criminal, Junk-Mail activity is all I see anymore.

How legit people continue to use that site is beyond me.

The prementioned lot of people in the previous group aside from the sparse group of legit users must've moved their scams to LetGo. It's just as bad there, NOW...& why I leave this review for an online seller site I haven't visited in years because of the seething mass of people who honestly couldn't sell water to a desert caravan because of poor selling practices.

It's very disenchanting.

  • Etsy

2/6/19

It'd be a much better site if I wasn't charged selling/listing fees for items not sold/listed.

It's a decent merchant community... but the admins have to get a better grip on business practices before they become eBay/Listia/Craigslist...

  • letgo

7/11/18

As useless as Craigslist
Spam, Spoof, Fake, Scam typesflood the app, etc...
Recommendation? Absolutely NOT.
End Review

  • National Debt Relief

7/13/19

Notice:
Do NOT call OR inquire to National Debt Relief.

I made a basic call about their "services" & was put on hold for a very long time... no biggie at first... inquiries about something like this can take some time on an initial call.
I was told that I would be getting a "callback".

This is what they do:
They "correspond" & put a caller "on hold" for unbelievably long durations...& when you request they STOP calling/texting AFTER you discover they can't "help you" if your debt isn't "unmanageable", they call every 30 minutes trying to put that caller on-hold

VERY UNPROFESSIONAL.

I had to contact the BBB & make several reports to my call blocker app to get it under "control".

  • Doordash

6/6/19

The 1st experience for my wife's business was Awful.
Just plain awful.
They promised to "help out a new business with the system every step of the way" & DID NOT.
THEN, reps DID NOTHING but make excuses & request the business itself to "fix it".
How is THAT "taking care of it all"?!

Menu & prices COMPLETELY INACCURATE to the business prices...& they try to charge a 20% "fee"... EVEN WHEN NOT USING THE SYSTEM.

Doordash is a 3rd Party Business Leech.

Been dealing with this nonsense since "covid" when 3rd party delivery businesses tried to FORCE THEMSELVES on my wife's café business WITHOUT our consent.

Apallingly RUDE!

UPDATE: October 11th 2023

I guess DOORDASH has "revamped the system" & no longer uses totally remote access...& has better coverage for businesses.
Since these 3rd Party Delivery Services (do not have my trust, firstly) have decided to "strong-arm" businesses into using them & DOORDASH has the "lowest disapproval rating by customers" compared to others; my wife has been economically FORCED into a corner to have to use them.

The rep (Heri) has shown us the difference between scammers & lazy business entities using the company name compared to ACTUAL DoorDash services; my wife has decided a 2nd chance is in order (bless her fortitude...I woulda said "screw off").

We shall see. This corporate rep that physically visited (AFTER it went to legal measures) actually came to set things right.
It's from 1 Star to a 2 Star...at the moment.
We shall see

Tip for consumers:
This is a 2nd chance for DOORDASH with my wife's business.
Time will tell & updates will follow.
We shall see

Service
Value
Quality
  • eBay

2/5/19
• Updated review

Apparently in a recent dealing with eBay Global, I was temporarily "suspended" for 7 days because I actually sell on other sites (but never cross reference in any sites).

I called eBay Central and was connected with a foreign representative who claimed that using the phrase "proprietary online monopoly" was PROFANITY.
I reminded that rep she was in error & she told me to "cease using profanity" as if she was reading off a prompting card.

I demanded to be connected with a local rep... that one threatened to have me permanently removed from the eBay community... BASICALLY ALL BECAUSE I USE OTHER SELLING SITES.

ATTENTION eBay:
YOU ARE NOT A PROPRIETARY ONLINE MONOPOLY!

UPDATE: Feb 13th 2024

After 20 years with eBay:
I QUIT!

This platform speaks of "integrity"; yet it is ANYTHING but "integrity"!
Buyers & Sellers CONSTANTKY SLANDERING the other on "biblical proportions" of selfishness.

The response from eBay is ALWAYS:
"That is THEIR opinion" (as if honesty & integrity DON'T MATTER!

See my pictures. It's THAT BAD.

Tip for consumers:
ONLY that eBay SUCKS!

Products used:
The eBay policy system...USELESS!

Buyer/Seller since 2002
7/12/18
• Previous review

I've only ever had 3 nonsensical transactions on eBay as a buyer OR seller since 2002.

Although eBay has been nicknamed "feebay" by many users, it's still a decent site.
Not perfect, but it's been good enough to have a business from 2002-2008 & reestablish it in 2018 after a decade-long hiatus, while keeping my buyer/seller username open since 2002.
Reestablishing my seller account was easy.
STILL... fees tend to be a little bit high... if one doesn't sell properly.

  • Auctiva

7/12/18

I've seen it more as a buyer & rarely use it as a seller, but it works well enough.

If my business picks up, I'm definitely going to use it more frequently than to view other's listings via Auctiva.

  • Riversidepayments

5/28/22

Here are the reasons Riverside Payments is HORRIBLE:

1. They claim "low rates & no surprise fees", but AFTER their SURPRISE FEES... they are 2 to 3 TIMES as costly.

2. It is bothersome & difficult to use their system...& EVERYTHING has a "required add-on" which further adds to the overall costs.

3. They are bothersome to drop their "cancel at any time at no additional fee" option & the "cancel" option has TONS of cancellation fees.

4. This company is suspected of scamming.

5. They call back to pitch sales after being terminated...& often times the operators keep pushing the product like an annoying telemarketer... some going to the point of using profanity & threatening remarks to have your business "shut down" for "wasting their time".

Horrible.
Absolutely Abyssmal.

This business needs a solid class-action suit brought up on them (if there isn't one already).

They called AGAIN today!
(How Absurd)

Tip for consumers:
Just DON'T use them.
Report their phone calls.

Products used:
Useless processing program & useless equipment which was costly, but not functioning properly.
Incompatible with the business.

  • FedEx

3/16/20

Well, if anyone looked by now at my sitejabber profile reviews, one would think I'm "the customer that can't be satisfied"; but that couldn't be further from the truth.

Repeated & continuing troubles, mishaps & snafus bring on these reviews.

While I understand FULLY that nobody's perfect, the repeated instances from certain entities bring on my heated response.

Take THIS business for instace: FEDEX
I have an item purchased from another site (I've reviewed here on sitejabber as well) that involves FedEx (the subject of this review).
Item was purchased on March 3rd. Seller (through the other online site) made a shipment pickup call to FedEx for a rather huge 2 box shipment on the 5th. FedEx got around to getting it at its location in California on the 6th in the VERY LATE EVENING.
Projected delivery date via tracking (the 11th) wasn't going to work due to a conflict of me not being present at signing for the package & I decided to call the corporate office via the number provided on their site & see if the delivery could be delayed until the 12th. Odd, YES, but reasonable. So the projected delivery date was changed to the 12th/13th. Reasonable.

Now comes the problem.
My rather large packages have been sitting in California with a "severe weather exception" on them. They're "parked". FOR ALMOST 2 WEEKS! After 3 phonecalls, I've finally convinced them to move the packages OUT OF CALIFORNIA the day before yesterday. Not to mention the weather has been great (although rainy) in my state of destination...& the freight has to move across the country. I won't see this package group until tomorrow (Tuesday) & I was told by the last operator (in his barely understandable Hindi accent... odd because they usually speak better English than most Americans I know) THAT THE PACKAGES AREN'T EVEN GUARANTEED THEN after he just ended the conversation & hung up on me with a "so sorry, have a nice day"!
I haven't come CLOSE to yelling & being aggravated until NOW.

Basically, I'm told the item arrival MIGHT be in my state today for a POSSIBLE delivery TOMORROW.
This is FedEx.
Actor Tom Hanks portrayed Gary Nolan, a FedEx corporate obsessed with time who was stranded alone on a south pacific desert island in the movie CastAway.
One of the lines in the movie was:
"Time is a relentless taskmaster. If we fall behind an hour, an hour becomes a day, a day becomes a week... before you know it; we're the US Mail!"
Amazing how art imitates life.

GOOD GRIEF!
To make matters WORSE, this was $150 "express ground delivery" but my packages have been in California since the 6th. If that's "express", might as well be on Rip Van Winkle time.

Good thing this item wasn't vital to someone's life.

I just hope they didn't smash the boxes & its contents to $#*! & are unwilling to deliver them (another thing FedEx is famous for & has done to me on another instance).

This is absurd...& I guarantee anyone reading THIS I'm going to get every penny paid refunded to me... despite delivery.

  • Fagor

1/28/20

Usually, a "screw me once shame on you screw me twice shame on me" situation is a valid explanation for many a great things, but two products in a row from one business source having faulty products and slipshod service is beyond reproach.

First, last year... it was a refrigerator that had a motor for the cooling fan on the cooling system that the metal was no better than a hot wheels die-cast metal and it broke upon starting. We had to wait almost a week and a half to get this fixed. Overlooking that situation a year-and-a-half from that point, we had to purchase another unit from the reputable place that we get the restaurant equipment from... brand new equipment, mind you.

We ended up buying a Fagor dishwasher from this company. It overflows, it won't shut down on drain cycle, and this equipment is utterly useless. The tech from onnera group tried to claim it was all water pressure. How absurd! Even our general contractor said that is an absurd explanation, and that it is faulty equipment. Onera DID send a tech from another part of the local county to look it over and he was just as baffled as our general contractor & his team, who originally installed the equipment.

Strike one was the refrigerator. Strike two was the dishwasher. Strike three was the tech saying that it was our equipment problem and not the fact that Fagor has horrible equipment.

I could expound, but it bothers me too much to do so.

  • Yelp

8/2/18

Awful. Just plain AWFUL.
I help my wife manage her restaurant which she owns & is head chef.
Yelp. Tries constantly to get us to claim our business wouldn't "thrive" if it wasn't for reviews & site clicks.

I DON'T BUY IT. My wife doesn't either.
It's her art of fine cuisine & her ability to maintain business through thick&thin... NOT an outside entity laying claim to it.
Sure... we'd like to see a slight increase in business (who wouldn't)... but not at the effort of continuing an ALREADY annoying phone sales pitch I've shot down 3 times & ignoring patrons that just walked in... RETURNING PATRONS that have NEVER clicked on the Yelp link.

That's the 4th Yelp rep that has pulled that "just 2 more minutes" stunt...
I think my wife's café patrons are more important than some 1/2 baked guilt trip into buying "special effects" to the Yelp link.

I wonder how long it will take to have my password to the account "fail" again so I have to talk to one of the rep bozos to "unlock" it... AGAIN.

Absolutely terrible phone call. AGAIN.

  • Constellationenergy

10/1/23

Constellation Energy is a 3rd Party provider which handles accounts second to primary companies like MetEd OR Penelac (in my local area).
They offer an "annual low rate" (which only carries for a month or two) with a promise of a 25% "rebate" at the end of a contract; then the company hikes rates anyhow & (after being bamboozled into "fines & early cancellation fees") DOES NOT send a refund AT ALL once the annual contract is complete.
Another note to consider for the reader of this review is how this company's operators call & ask:
"Is this (so & so) & this the number to the address; which is (so & so)?"
By answering "YES" 3 times, in the call; these operators commandeer an account & force the call recipient into a contract electronically.
A SCAM.
Rates for electricity were averaged at one time by MetEd to be 8cents a kWH by default (without a carrier to solidify rates; as they tend to rise & fall by as much as 4cents a kWH throughout the year); yet Constellation starts out a claim of 6.5cents a kWH...raising it to around 14cents within 2 or 3 months.
Where is that "annual low rate"?
Where is that 25% refund?
Why has this company NOT been investigated for fraud?

Probably a pocket-filler, insider-trader & "profit-maker" for certain crooked "elites" is why.
Wouldn't surprise me if it was.

My last suggestion (if you receive a call from their switchboard operators) is to IMMEDIATELY cut them off, ask the operator who requests info (IF they are) from Constellation...& THEN...IMMEDIATELY HANG UP ON THEM.

Tip for consumers:
Do not accept calls from Constellation & DO NOT let them receive information on your utility bill.

Products used:
Electricity & Gas 3rd Party Low-Rate pitch that was ANYTHING BUT the claim.

  • Uber Eats

9/14/23

Well...I actually have a problem with 3rd party delivery businesses "post-covid" for MANY REASONS.
This one is NO DIFFERENT.
Why oh, WHY would someone with a business "PAY a PERCENTAGE" to a 3rd party delivery system to sell their own resources to customers when the customers are already paying exhorbitant fees TO these "online ordering delivery businesses" that WOULD NOT EXIST if people had realized "post-covid businesses" like this were designed to control people & commerce?
Along comes the Doordash/GrubHub/Uber COSTLY business SCAMS designed to further drain honest small businesses of profits & business funds they no longer have.
A business exists to STAY IN BUSINESS & make a profit.
A business CANNOT operate successfully AT A LOSS.
These so-called "delivery businesses" also are overly expensive to customers.
These "delivery businesses" merely leech off everyone with no ambition to work OR are afraid to venture out.
Nothing has changed in the 3 years these businesses forced themselves to the forefront of commerce.

It's costly. Far too expensive with fees & programs.

It's unreliable. Often times, I hear that drivers fail to pick up items & customers "reject the order"...& the ones who lose out are the businesses & the Uber/Doordash/GrubHub drivers (in that instance.

It's a hassle. They call REPEATEDLY
Week-after-week even when businesses state to NOT CALL BACK.

"Reviews" are posted AGAINST businesses that do not participate.

Well...this individual studied business ethics in companionship with business mgmt. & business administration; so I understand these things entirely; as seen from study, evidence & experience.

There you have it.

NOT RECCOMMENDED.

Service
Value
Shipping
Returns
Quality
  • Comicstorewest

8/9/23

They are rude & dismissive upon a first visit (if you are NOT a "regular) & become nasty if you are a "competitor".

Once these people find out where your business IS... they badmouth it & even send "spies" to negatively reflect on the other "business competitors".

They did it to me (my store went out of business for MANY REASONS over a year ago & it STILL gets "1 STAR "reviews a year later), they've done it to others & CONTINUE to do so to any business that is NOT theirs.

Awful place.

DO NOT GO.

Tommy Has Earned 83 Votes

Tommy R.'s review of letgo earned 4 Very Helpful votes

Tommy R.'s review of Yelp earned a Very Helpful vote

Tommy R.'s review of Listia earned 6 Very Helpful votes

Tommy R.'s review of Craigslist earned 5 Very Helpful votes

Tommy R.'s review of Auctiva earned 2 Very Helpful votes

Tommy R.'s review of eBay earned 2 Very Helpful votes

Tommy R.'s review of Doordash earned 2 Very Helpful votes

Tommy R.'s review of Etsy earned 4 Very Helpful votes

Tommy R.'s review of Mercari earned 9 Very Helpful votes

Tommy R.'s review of FedEx earned a Very Helpful vote

Tommy R.'s review of Cintas earned 10 Very Helpful votes

Tommy R.'s review of Glarry Music earned 5 Very Helpful votes

Tommy R.'s review of riversidepayments.com earned a Very Helpful vote

Tommy R.'s review of fagor.com earned a Very Helpful vote

Tommy R.'s review of National Debt Relief earned 3 Very Helpful votes

Tommy R.'s review of ConnectNetwork earned 10 Very Helpful votes

Tommy R.'s review of Ntherm earned 6 Very Helpful votes

Tommy Has Received 1 Thank You

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Meg M. thanked you for your review of Craigslist

“Absolutely right! This site spells trouble! Thank you for Sharing!”

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