Tommie M.

Huge selection, amazing prices, quick delivery of orders. Unfortunately, the Uggs I ordered at a reasonable price, and then quickly received, ended up fitting weirdly (fur-lined in the front half, heel area NOT fur-lined, which made my heel slide up and down in the boot with every single step. Painful.)

I knew I had to return them, and really hated having to pay return postage, but figured out it's better to lost out on $12 postage than the $100 for un-wearable boots.

The point here is that if the returns were free, like virtually every other high volume shoe website, I'd simply have ordered another pair of boots, and would definitely be a regular return customer to 6pm. But this setup just isn't going to work for me, so bye-bye 6pm.