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Tom L.

California

Contributor Level

Total Points
170

2 Reviews by Tom

  • Hockerty

11/26/22
Verified purchase

The service recommended measurements were based on my height and weight.
I'm 165cm@ 61kg muscular build.
The website warned me and suggested to not change THEIR recommended values because I could be wrong... okay...
Although I can see the measurement values are WAY bigger than what I usually wear, I trusted the recommendations because if I made any changes, it would be my fault.
Also... they "guaranteed" refund for adjustments if any are required.

I selected most of the extra options/add-ons and the price ended up around $550 total.

Of course when the suit came... things were larger than expected.
I measured the jacket, the vest, and pants.
All of them were generally larger and didn't even fit me.

The interesting thing is that not only that it didn't fit me... it didn't even match the measurements.
Eg; I should be wearing a size1, but their website recommended size2, when the suit came, I measured it with a tape ruler and measured a size3... what...?
This was the case for all three jacket, vest, and pants.

I wasn't going to be picky and just needed alterations on the pants because it had a waist size33-34 and I wear a size30... there was no way I could make that work with a belt.
The length was obviously longer because their recommendations were off so I had that altered as well.

I contacted them to start the alterations.
I made alterations locally as it would cost more to ship it BACK TO CHINA.
YES, THEY MAKE THIS IN CHINA.
The after math of me asking for refund for the pants alone is shown below.
THEY TRY TO CLOSE OUT YOUR TICKET WIITHOUT ACKNOWLEDGING ANYTHING.

As far as quality of fabric goes, its exactly what you would expect from china.

Buyers BEWARE.

Tip for consumers:
If you're going to spend $500 for a suit, just go to a local place.
This is hockerty place outsources all measurements and sewing to china.
They will not get your measurements correctly.

Products used:
Custom Suit Jacket, Vest, Pants

Service
Value
Shipping
Returns
Quality
  • Fragrance Buy

9/19/21

They apparently sent a package that never arrived.
I asked for help and was walked through a confusing process.
I eventually gave up and disputed the charge.
Hoping my credit card company will help recover my $1400USD.

Don't waste your time and money-- you get what you pay for.

Tip for consumers:
Don't use their services.

Products used:
I purchased every type at least once.

Service
Value
Shipping
Returns
Quality

Tom Has Earned 10 Votes

Tom L.'s review of Hockerty earned a Very Helpful vote

Tom L.'s review of Fragrance Buy earned 9 Very Helpful votes

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