I ordered Nerf bars for my truck. Gave them all details pertaining to the truck. The shipment arrived and was left in the driveway! Brought it into the garage and compared the nerf bar off a damaged one from my truck. The mounting holes did not line up, and the metal was very thin. I called them immediately, and received the message that "we are experiencing a very high volume of calls, and wait time exceeds one hour". I waited for the hour, which became 1 1/2 hours, but still no response! Never received a call back! Wrote on their chat line, and included all information. Their response was to call to speak to someone directly! Contacted my credit card company to dispute. Out of curiosity, I called the phone # again, and got the same message. Probably many pissed off customers. The Nerf bars go to the junkyard if they don't pick them up. Think twice about purchasing from these clowns!