I ordered Bear filters for my furnance, they were sent within a week. Ordered filters for my refridgerator got them ok, amonth later I got more. They put me on an automatic order. Well I sold my house and wanted to send them back. I tried to call but the recording kept telling me to go on line.So I did, told them in an E-MAIL Mail that I sold my house and wanted to send them back. They e mailed me back said it was over 30 days.So over $130.00 worth of filters were left with the new owners of the house I sold. I hope they are happy. I won't order anything else from them. They are not personal with no phone number. I will give discount filters my business, maybe.
Hello Tom, I will be happy to assist you with a return for store credit - as we will not be able to refund back to the original method of payment since this is outside of our policy. Please email me directly at Lindsey@filtersfast.com and I will be happy to assist you.
Thank you,
Lindsey Williams