Thank you for your contacting. We are sorry for the inconvenience caused to you.
Here are some policy on our website.
Return unsatisfactory products
If you are not satisfied with your purchase, you can return a product within 3 days after delivery to receive a replacement or a refund of its price minus the shipping fees. If the return is not a result of our error, customers will be required to cover shipping cost both ways.
Please ensure to return the item with its original packaging and accessories in the same condition as when you received it.
If you want to know more detail, please click here: https://www.banggood.com/Banggood-Warranty_hl103_at528
Thank you for your understanding.
Best regards,
Banggood Team
Tom Has Earned 3 Votes
Tom L.'s review of Banggood earned 3 Very Helpful votes
Dear Tom L.,
Thank you for your contacting. We are sorry for the inconvenience caused to you.
Here are some policy on our website.
Return unsatisfactory products
If you are not satisfied with your purchase, you can return a product within 3 days after delivery to receive a replacement or a refund of its price minus the shipping fees. If the return is not a result of our error, customers will be required to cover shipping cost both ways.
Please ensure to return the item with its original packaging and accessories in the same condition as when you received it.
If you want to know more detail, please click here: https://www.banggood.com/Banggood-Warranty_hl103_at528
Thank you for your understanding.
Best regards,
Banggood Team