tom g.

I bought some of the virtual 'Kreds' that are basicly a currency inside of the kongrgate games, i have so for years.

They banned my account as my payments 'suspicious' and refunded the one payment that seemed 'suspicious' and left me without an account.

But the problem is, i have been a member for over 7 years, and spent over $1000 on kreds, on the online multiplayer games on kongregate. Yet they only refunded one measly $20 payment.

I can no longer use the items i paid for, i've pretty much been scammed.
I'm not sure if theres anything legally i can do, most likely not. Which they probably know, because to add salt in the wound, they do not even reply to my emails.

Please look somewhere else for your online gaming needs, kongregate is immoral, could close your account for no reason without a refund for your kreds and the support is just terrible.

The picture shows the only email that i've recieved from them regarding the issue. I did not even ask for my account to be reopened, i just mentioned that there are thosands of dollars of payments that i haven't been refunded for!