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Tom G.

Contributor Level

Total Points
85

1 Review by Tom

  • iBuyPower

7/29/21

These people are very difficult to get a hold of. They often have me on hold for over 2 hours, and emails they just don't respond at all.

Not to mention, the computer they sent me was dead on arrival. They sent a replacement gpu, didn't fix it. They send a new hard drive(wrong size) still didn't fix it. Then I sent the whole thing back and they refuse to repair it and sent it back to me. I can't get my money back because it takes them weeks and weeks do get parts and ship things, and apparently I'm outside the 30 day return period even though I never got a working computer in the first place.

Tip for consumers:
If your pc is dead on arrival, DO NOT let them send you parts. Send the entire thing back and get your money back asap. If they take more than 30 days to fix your pc they won’t let you return it per their policy.

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