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Tom G.

  • 1 Review
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Experience: Real Estate

Member since September 2019

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1 Review by Tom

9/22/19
I dumped Keycafe after yet another "routine outage". Guests HATE this service and even though I'm a Superhost, my business was threatened when I moved over. They won't refund you either unless you go through Better Business Bureau and make public reviews. Unreliable and my guests wrote things like "Amazing place but key pick-up sucked". Recently moved to cheap solution Buzzly - now the buzzer automatically opens every time guest dials in and then picks up the keys in the lock box in the staircase hallway.

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11/20/19

THEY STOLEN YOUR MONEY FROM YOUR CREDIT CARD, BEWARE also they didn't refund you if you are not...

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8/31/19

Currently waiting for a key pickup. System freezes and nothing happens. tried for 15 minutes....