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Tom F.

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1 Review by Tom

Rentalcars.com

  • Rentalcars.com

“I had to go to a small claims court to get my money back”
2/19/18

I booked a car through them, but I wasn't given a car. They refused to give me my money back, coming up with all sorts of excuses (they had to cover their admin costs, it wasn't their responsibility, I hadn't turned up to pick up the car (I had proof that I had) etc). Eventually I went to a small claims court. I got 100% of my money back plus costs. Don't let them get away with it if they do the same to you.

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