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tom f.

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1 Review by tom

JustAnswer

  • JustAnswer

“Scam Artists”
1/26/18

These people will promise to only take $5 but will take a lot more with permission or warning. Scam artists.

  • Comments (0)
  • 139K Views
Helpful  (2)
Thank you
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JustAnswer S. – JustAnswer Rep

Hello Tom,

I'm sorry to hear about the payment confusion that you experienced in using the site. The value of your question is presented to you prior to entering any billing information, on the payment page. Also, a receipt email is sent out as soon as you authorize the payment and the value of all questions is also available to each customer through the Order History page.

We'd be happy to look into your account to resolve any outstanding concerns that you might have. We'll reach out to you privately here to gather some necessary account information but you can also reach out to our Customer Care team directly at support@justanswer.com or by phone at 1-800-509-5721

Please reach out to us if you need anything further and we're happy to help.

Regards,
JustAnswer Customer Care

tom Has Earned 2 Votes

Tom F.'s review of JustAnswer earned 2 Very Helpful votes

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