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Tomecia H.

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1 Review by Tomecia

HerffJones

  • HerffJones

“I AM VERY ANGRY!”
7/19/20

I ordered a keepsake necklace for my daughter for her 2020 Graduation as well as her gown, etc. I received the gown etc but did not receive the necklace. I received no notice that the necklace wasn't going to be delivered; not even a notification on my shipping receipt - NOTHING! I have called the main number with no one to answer. I have called my local office and they just keep telling me I will receive my refund when the home office releases it. THAT IS UNACCEPTABLE! I ordered this necklace in May... It is now July! NO REFUND YET!

THIS IS HORRIBLE BUSINESS PRACTICES! YOU COULD AT LEAST REACH BACK OUT TO YOUR CUSTOMERS!

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