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DO NOT USE THIS COMPANY!
Used Way.com to prepay airport parking for Family Trip.
Arrived at the reserved parking lot 4am and the attendent said lot was full.
Had to scramble to find other parking which cost 30$ more at the airport.
Tried to get Way.com to pay the additional charges -- sent receipts and
They would only refund my original cost. I was with my family at 4 in the
AM Driving through terrible areas to try to find a spot. Quickly drove to the airport to pay the premiun price to park there. Way.com would not respond to multiple emails to pay the difference in the parking of a lousy 30$ for their misrepresentation!
Tip for consumers:
Beware -- They dont seem to care whether they honor RESERVATIONS - there is no verification process
You may end up having to park and pay premium prices if you can find another spot, Dont take a chance with this company if you are parking for a trip!!
Products used:
Not theres!!!!
Tom D.'s review of Way earned a Very Helpful vote
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Hi Tom,
Thank you for bringing this matter to our attention. I’m very sorry we failed to meet your expectations. I would appreciate another chance to earn your business. We can assure you this is uncommon and would like to assure you our team will be working diligently to ensure this is resolved for all future Way.com users. Please feel free to contact us at your earliest convenience at (408)-598-3338 for further assistance to resolve this all together with you.
-Way.com Team