Wrote review and immediately after wife went in hospital. Got reply from derm store and wasn't able to respond yet. No they write a self serving response insinuating I failed to respond. I will just be patient. It might take a week as I have other things to deal with right now.
We are very sorry that this customer had a negative experience with us. We always want to try an accommodate our customers and resolve issues. We are unable to comment on this particular complaint since we don’t have the customers information. We have reached out to this customer for additional information with no response.