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TOm D.

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1 Review by TOm

Sorel

  • Sorel

“Boots were stolen off my front porch and I am unable to get an refund or replacement”
9/25/20

I've been dealing with Sorel support since Dec 2019 regarding a pair of $300 boots that were stolen off of my porch. UPS and Sorel have been pointing the finger at one another, and 10 months later I am still out $300 and bootless. Pathetic customer service. They have insurance to cover this type of thing, but will not even give me as much as a store credit, replacement or refund.

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