Tom C.

I wish I read previous reviews & experiences. I placed an order & PAID 10 days ago for GS8+ and phone has still not shipped and I get no response from Customer Service. When I track the package I get the dreaded "The USPS has received the electronic shipment information and is awaiting the item." from courier and the status has not changed in 10 days. Many customers are experiencing same issue. Very concerning. Also I reached out to there support team a few days ago and I still have not received a response.
UPDATE: I finally received the device 2 days after writing this review. I never got a reply from customer support directly but did get a reply from a representative on this thread. To be fair and honest I must say the price was great and the device was in exceptional condition. I respect that they had a religious holiday but I just wish there would have communicated that better. With that said, I would purchase from them in the future and I raise my rating from 1 star to 2 1/2.