Tom B.

I had a free profile on Match for months and decided to try a paid subscription. Within days my profile was hacked and my profile was changed, moved from man seeking women to woman seeking women and a strange woman's picture was put up. I moved the profile to hidden and tried to change my password but couldn't. I e-mailed Match to try to get this resolved and they terminated my account. When I asked why they simply said that I would need a court order to find out, or tough we're not telling you. They claimed that I would get a full refund but I will believe that when I see it. They clearly don't care at all about paying customers unless they are stealing their money.