tomb1554

Tom B.

Hialeah, Florida

Contributor Level

Total Points
160

2 Reviews by Tom

11/11/21

I am extremely dissatisfied with the Better Business Bureau. "Re: Case # 300190440: SFI Marketing Group Dear Mr./Ms. Babcock, Thank you for following up with BBB regarding your position in the above-mentioned dispute. We understand you are NOT satisfied with the business's response, and have noted your dissatisfaction in our files. While we regret we were unable to reach your desired resolution, the business has provided BBB with its position. This matter is now closed in BBB files, and will appear in the company's BBB Business Review as: "Answered - the business addressed the issues within the complaint, but the consumer remains dissatisfied." Please note, the text of your response may be publicly posted on BBB's website. BBB reserves the right to not post in accordance with BBB policy, and we may edit your response to protect privacy rights and to remove inappropriate language. We appreciate the opportunity to be of service, and sincerely hope you will contact us for pre-purchase information.
Sincerely,
Mary Ann R
Dispute Resolution Specialist"
I contacted BBB to get the PSAs that I paid for. For doing this SFI terminated my account in front of BBB's very eyes. I have lost over $10,000 and 5 years of hard work because of this. BBB did not resolve the dispute; BBB made it worse! The BBB has condoned SFI's behavior and knowingly has become complicit in SFI's elaborate scam.

Tip for consumers:
Don't. It's a waste of time. They protect businesses, not customers.

Products used:
I filed a complaint about SFI

10/18/21

I joined SFI on 10/13/17 being lured by false promises of making money within hours and being able to have a lifetime retirement income. I had to spend $90.75 the first month to continue to be an affiliate.
During the past five years I have spent over $10,000.00 to advance to different levels that SFI required in order to make money. While I did advance to higher levels, I never made any real money. Maybe $400 to $500 at the most all together for the five years.
As part of the advancement procedure SFI states that it is necessary to obtain (buy) and have PSAs (Personally Sponsored Affiliates) among other things. I did this religiously for the past five years. I probably have a few hundred.
I did not receive any PSAs for July, August, September and October from SFI even though I ordered and paid for them. I made numerous requests to SFI's Support to give them to me but received no clear responses only excuses. I also sent numerous emails and made several phone calls to SFI to get my PSAs but received no response. Out of desperation I submitted a complaint to the Better Business Bureau on October 11,2021. Instead of giving me my PSAs, SFI locked me out of my account while continuing to charge my credit card. This is Fraud.
Part of SFI's response to my B. B. B. Complaint stated "Your account access has been suspended since you've chosen to file a complaint against us." As I said before this is Fraud. SFI is charging me not only for the PSAs that I never received but continues to charge my credit card to my account even though I can't access it.
The bottom line is that SFI is committing Fraud by charging my credit card while denying me access to my account and practices False and Misleading Advertising and Making Misleading Statements. Only The Lord knows what SFI is doing to my website and account since I can't access them.

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