I feel that istock has ripped me off for $200 by their lack of clear disclosure on what the subscription included. I then tried to contact them by telephone and could not reach anyone. After three attempts I wrote and emailed... still nothing. I finally reached them a week and many calls later only to be told the refund policy precluded anything after ten days... I was then told "I'm sorry you are confused". Who would say that to a customer? Istock does not deserve anyone's business. Find another vendor... we are!