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Tom A.

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Experience: Jobs, Society

Member since April 2020

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1 Review by Tom

I encourage all to never use this website as it has brought nothing but inconvenience not only to myself but many others I have spoken to with matching stories to my own. After a one of use of their facilities you are secretly signed on to a rolling monthly payment plan. They had taken almost £200 from me with no notification before I discovered this. After much back and forth they finally decided to refund me £50 that they said would take 2 weeks to come through. 3 Weeks later I had still not received it. I contacted them regarding this and they said that my bank had blocked them from my account so I would need to speak to my bank. I spoke to my bank and had the block lifted, when I told Resume-Now this they then said that a refund was not possible as the first one had been blocked. They're behaviour throughout my dealings with them has been shocking. I am appalled at the treatment I have received. I can't stress enough that no one should use them and how much I feel cheated and conned.
Yashira H. – Resume-Now Rep
Hello, Tom

Thank you for taking the time to express your thoughts, we’re always happy to hear it! We regret to hear that you feel this way. We’re constantly looking to make our products and services better and listening to our customers is a big part of that.

With that in mind, we’ve passed your comments along to our team so we can keep improving

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