Opodo is a scam
Had a very bad experience. I won't recommend Opodo to anyone. I booked my flight from Newcastle to USA and got to airport 2hours before my departure. I was told at the airport that I must have a Schengen visa before I could connect to USA via Paris. This is awful because I booked through agent so there won't be a fault, was not told.
I ranged Opodo 1hour before departure to let them know but the lady is so heartless telling me they can't do anything to it. I asked her to cancel my booking and refund me my tax if others couldn't be refunded but while waiting for my refund, she didn't cancel the booking and I was not allowed to go with the flight. Opodo should refund me, hearing many unpleasant things about them just today alone. I will use my lawyer if am not refunded immediately because if you go through the phone conversation recorded you will realise I cancelled before departure period.
Waiting for my refund or I will fight fot my right as this is I'll-treatment. Affected physically, psychologically and financially.Its do horrible. Opodo is a scam company