Todd V.

I travel regularly (mostly outside the US) and for accommodation, I use this site nearly exclusively, especially since they now list private apartments as well as hotels. I've not had a bad experience, I get quite good discounts, and recently when I had two consecutive bad experiences, one with a hotel and one with an apartment, they refunded one fully and the other partially (which I hadn't really expected). I'm sorry to see that others' experience hasn't been like mine, but for me it has been a really good service.

I bought Reiboot and it didn't work. Instead of refunding my money, they tried to get me to buy other software I didn't need. They then agreed to give me the refund but never did--had to get it through my bank.

Seriously, their geography is wrong, the satellite functions don't work, and the forecasts are wildly inaccurate. The site is a collection of widgets which often don't load properly. I'm not a big conspiracy guy, but I suspect it was bought by IBM and allowed to rot on the vine, so to speak, to eliminate competition for their other weather sites (which are also not very good). Before that purchase, it was probably the best site for my area. However, IBM's Weather Underground is an extremely poor service/site.