Todd s.

I signed up for a free trial for a school assignment. Then after I finished the assignment I tried to cancel my subscription. The website would not load the last page for me to cancel. So then I tried for the next 6 days everyday multiple times. And the day before my free trial was over I thought it finally worked. But I received a $420 charge the next day. So then I tried again and it did the same as the day before, saying I cancelled it. I contacted the support email and it took weeks before they answered. Once they did it sounded friendly. Saying they will "apply me for a refund". But then they never did. So I contacted them again, 6 times! And they never answered, I called every number I could find associating with them. And my credit card said they would not refund the money.