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Todd s.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: News, Business

Member since June 2019

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1 Review by Todd

6/17/19
I signed up for a free trial for a school assignment. Then after I finished the assignment I tried to cancel my subscription. The website would not load the last page for me to cancel. So then I tried for the next 6 days everyday multiple times. And the day before my free trial was over I thought it finally worked. But I received a $420 charge the next day. So then I tried again and it did the same as the day before, saying I cancelled it. I contacted the support email and it took weeks before they answered. Once they did it sounded friendly. Saying they will "apply me for a refund". But then they never did. So I contacted them again, 6 times! And they never answered, I called every number I could find associating with them. And my credit card said they would not refund the money.

Todd Has Earned 3 Votes

Todd S.'s review of ISSUU earned 3 Very Helpful votes

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