Todd M.

I run a small recruiting company and recently signed up for an expensive, one-year contract based upon a mixed, but occasionally positive experience I had with the company some years ago. Unfortunately, Monster.com's current level of advertising results and customer service is a pale shadow of what it was in the past. Most of our postings get very few resumes, period, and when resumes come in, they are very often of unqualified candidates. Some of the "resumes," in fact, are often one or two lines long! The last time I used Monster.com, they had a dedicated sales staff that provided support and guidance in how to best utilize their site. The experience this time, however, is far different. When I reached out to the company to complain about the poor experience and to seek help, I received a polite email reply promising that someone would contact me. It's now been weeks since I received that email, and despite again requesting the promised assistance, I have yet to receive a further communication from anyone at the company. Based upon my experience, I can not recommend Monster.com to anyone who wants to make productive use of their precious advertising dollars.