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They sent us a used board. It had scrapes on it, one of the lights did not work, and one of the wheels didn't always work. They told me to send it back, and then told me that they would not do the refund because it was not in brand new condition. Huge scam.
Tip for consumers:
There is no person you can talk to. Jump through hoops to return the product. Do not buy any of their product. Huge scam.
Todd L.'s review of TrifectaDeals earned a Very Helpful vote
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DO NOT BUY FROM THEM. I ordered a hoverboard for my daughter for Christmas -it worked for ONE...
For Christmas of 2017, I ordered 4 hoverboards and 4 carrying cases for 4 of my grandchildren....
