This facility is fairly new, about 2 months old. I don't know about their other facilities but this one is full new people not knowing how to draw blood at all. I have been 4 times to make sure I didn't just have a couple bad experiences. Everytime has been bad and always an issue with these people sticking and drawing blood. I always had bruising created around needle area all 4 times. Bruising caused by either the bad insert of the needle or no pressure when taking the needle out. The lack of knowledge and caring about the issues is a big red flag. When there is an issue you should have to watched for 15 minutes before leaving, but I was able to walk right out the door. Again lack of caring and protection to the people. Workers are always talking to each other having fun conversations instead of concentrating on the customers they are with and what they are doing. I went to other plasma companies and this one is by far the worst and most unprofessional. The money is not that good to go here. Advice, go elsewhere.