Made a purchase on 11/12/2020, today is 12/04/2020 still waiting on the product that I was charged for already. Was suppose to be installment payments, come to find out they charged me full amount today of over $400. Spoke with the customer service and they admit that it happens all the time. Can you say FRAUD! I have been patiently waiting for this telescope way too long now. Make your purchases elsewhere unless you do not mind waiting with no updates