Tobias O.

They don´t have any dignity. Even rate themselves 5 stars which is a shame. Worst experience ever. Asked them for a quote as I needed a faster shipment then my original offer. Have been promised a swift response but when I contacted them again after two weeks as I haven´t heard from them at all they told me the ship was leaving already. Still booked with them for the next ship then and asked them in when to bring it where and what documents. Had to ask them multiple times but no feedback. Then a couple of days before shipping I finally get a contact. Turns out that coming that late did cost me another 400$ which I could have avoided when I would have gotten an answer from them in due time. Then I get some rather rude mail from them. And to top it all of when the shipment arrived damaged and I had to raise claims they failed to do so and for the last 4 weeks I´ve been chasing them to get an answer in what they communicated to the owner of the vessel and been promised an answer for a specific date repeatedly but never got one. So in summary: rude, untrustworthy, incompetent and because of the extra costs expensive and I most likely have spend more time for the communication to them than they did on the job I gave them. Never again.