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T L.

Contributor Level

Total Points
80

1 Review by T

  • Lazada

11/21/19

Order Number: **************
1. LAZADA, you're very slow in giving a refund. Mabuti pa kay SHOPEE ang bilis ng processing. Hindi kailangang magantay ng customer dahil in the first place pera naman talaga yon ng customer, unlike kay LAZADA. Hassle na nga ang pagreturn dahil ang bagal, ang bagal din ng refund kahit nakarating na kay seller.

2. LAZADA, sinungaling ang ibang customer service representatives niyo. Walang consistency. Nasa status na ni ninja Van na returned na kay seller at nagemail din ako sakanila. Ang bilis ideliver ni Ninja Van in fairness. Mukhang, iniipit lang ni LAZADA ang refund.

Still waiting for refund. 19 days and counting...

Sa mga gustong bumili gamit ang LAZADA WALLET at other modes of payment, puros COD nalang mga bes. I check bago magreceive ng item dahil ang pangit ng processing nila ng return at refund. Hindi sila well coordinated at walang consistency.

MAGSHOPEE NALANG KAYO KUNG PAYMENT FIRST BASIS!

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Lazada P. – Lazada Rep

Hi T L., we understand your disappointments and we appreciate that you reached out to us. For us to settle this matter the soonest, may we know the order number that is associated with your concern?

For more questions and updates, you may reach us via our Contact Us page at http://bit.ly/2u8lDFO.

You may also reach us via our Social Media accounts such as Facebook, Twitter, IG, Youtube and Google+, LIVE Chat is available from 8am-5pm Mondays-Fridays. Regards!

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