The SD card failed within three months of purchasing. I called but they wouldn't budge about their 30-day return policy. BTW, this phone was listed as excellent.
Last month I went to AT&T to unlock it so I could use it while traveling, but they couldn't since it was still locked to someone's AT&T Next account and money was still owed. I called again, but they refused to listen, as they said if worked on AT&T, that was all that mattered. It clearly states on their website that all phones are free from monetary obligations.
I'll never even think about buying from them again, and suggest you stay away, also!