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Customer service is horrible! Patronizing and ignorant. Only in it for profit and do not care about customers. If I could do zero stars I would.
Tj B.'s review of Grove earned 2 Very Helpful votes
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We are so sorry that your experience with Grove has been anything but exceptional and that your interactions with our team haven't gone smoothly.
We aim for the highest quality interactions and are saddened to hear that we missed the mark. This is a great teaching opportunity for our customer service teams. I can assure you that your feedback has been passed along so we can work to improve these interactions in the future.
Please feel free to reach out to us at reviewsupport@grove.co if there is anything additional we can help resolve for you. We greatly apologize for any frustration this has caused for you and your household.
Best,
Team Grove