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T J.

Contributor Level

Total Points
80

1 Review by T

  • UrthBox

1/26/21
Verified purchase

Purchased my original "subscription" in October as a birthday present for my sister (birthday is November 9). By December it had not arrived and so I emailed to inquire about the tracking information. Was told I did not buy a subscription, but instead bought a "gift certificate". Had to use said "certificate" and pay extra for shipping. Did that in December. Was then told shipments ship on the 15th of every month. But that mine would be shipped in january. January 25th rolls around and still nothing so I emailed again asking for tracking info. Was told then that this shipment is going to ship next week. I am so fed up I asked for a cancellation and refund. Was told no because I have to cancel within 24 hours. Asked for them to change the subscription from 6 months to 1. They said they can't because I used a gift certificate (which I was forced to buy and use instead of just purchasing a subscription). Complete and utter scam. Probably won't receive any boxes. Buyer beware!

Tip for consumers:
Save your money!!!

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