Titi Z.

I ordered a "Large Capacity Water Bottle with Straw" item by mistake with the wrong address, I contacted the seller to help me correct it and he told me to cancel the order and reorder, which I did. Only to realize later that the purchase money was deducted twice, I tried to contact the seller again but he didn't help me. I then contacted AliExpress customer service to complain and was told to wait 10 days to open a dispute. Days have passed and in my account all the details of my purchase have disappeared, as if they had been deleted, I do not know if by the seller or by AliExpress, but now I have neither my order, nor my money nor way to claim my refund.