tisha C.

I never really complain and this is the first review I have ever written which should pretty much let you know how bad an experience this was. I ordered one of their luscious maxi's for a wedding I was attending I made sure I ordered it with ample time to ensure that the dress would come at a reasonable time before the wedding to make sure it fit right. As the weeks passed I still had not received my dress and the tracker was not updating to let me know where my package was. I had to email them twice before they got back to me explaining that because I'm in Canada and not the US it's not their responsibility, which is ridiculous. They then proceeded to tell me that international orders can take anywhere up to 25 business days apparantly it says that on their website. I checked their FAQ section it says nothing of the sort. I still have yet to receive my product or any info of it's whereabouts. With any other website I order from I can track the package everywhere until it arrives or I can contact customer service and they will let me know. This company has refused to do that and won't even try they said it was on me. This company has shown terrible business. They do not care for the consumer or their products. Save yourself the trouble and headaches and order from a different company.