My daughter bought glasses from them, no problem. So, I was excited to get them because my last frames from Lenscrafters were almost $1,000 and I NEVER could see out of them. PLUS they were extremely scratched up after the first month and I purchased the "non-scratch" lenses. So I ordered my glasses on 10/29/16 from Warby Parker with much excitement. Well, that excitement has turned to disappointment and anger. I just called to find out where my glasses are because it's been over 2 weeks. They came in but they had an "imperfection", so they were sent back. Well, I went to the store on Saturday, hoping that they would be there and they weren't. They said it would be Monday. Well, I just called and come to find out they were NEVER re-ordered! I really need my glasses and now I have to wait even longer for them... I will not use them again!