I didn't read the reviews for GotPrint.com before ordering and I am paying for it! Waste of time and money! I ordered business cards from this company because I wanted to try a new company. BIG MISTAKE. My business cards were printed crooked and off-centered. When I contacted customer service, they said it was because I uploaded it that way. I used a professional to format my business card template. When I went in to double check, the proof was correct. I sent them another copy of my proof and asked for replacement of my business cards correctly printed based on the proof I provided. That was 3 weeks ago and I have yet to hear back from them. I attached my perfect proof below.
Hi, Tina,
We apologize that you were not satisfied with your order. We print exactly what we receive, it appears that the screenshot attached includes a border within the design, which could indicate that during the design process, if allignment was off, you your design could be printed off-centered and or crooked. Would you please kindly provide your order number to info@gotprint.com so that we can further investigate the status of your request? Thank you, kindly.