Tina N.

I found a dress I liked to wear as a bridesmaid dress for a friend's wedding. Was sent a shipment notification 3 days later. Several days pass and the FedEx tracking still says "pending" and they had not received the dress. I email customer service to ask when it will ship. I needed to know if it would arrive in time for me to have alterations done because they have such a poor selection of petite sizes. No response. Over the next week I sent 3 more emails because it still had not shipped. Still no response. I finally disputed the payment through PayPal and that got their attention. I was told they were looking into it and it would ship in a couple days. It's now been 2 weeks since it supposedly "shipped" and I get a refund. I believe they take your money for items they don't have and send a shipment notification to make it appear they sent it. This is straight up fraud. And no one will respond to answer your emails. Avoid this shady company.