Tina M.

The site wouldn't allow me to transition from the free reading to a paid reading and the text from the reading disappeared when the credit ran out. The reader was very nice and I asked him to repeat the last message he wrote because I didn't read the end of it, which he did once I started paying, but he repeated more than I asked for (1.5 minutes). Customer service refused to credit me for the time wasted repeating the first reading and refused to see it as an issue with the site. It's not hard to see someone shouldn't have to pay twice for something and it was 1.5 minutes, for Christ's sake. I highly recommend everyone stay away from this site. Sites like this don't really care about making people happy and giving good customer service. It's more important to whoever I talked to from CS that her company gets those $5 instead of having a return customer and good reputation. There are far better sites out there.