This is the worst site to purchase shoes from. I ordered two pairs of shoes and they bother the wrong shoes. I emailed them to exchange or get a refund and they asked me to send a picture of the shoes I received. Then they sent and email asking me to give them time to figure out what happened because they are not the one's who package them, that UPS packages them. Long story short there where several emails back and forth to each other still no results. I still have the wrong ugly shoes i didnt order and they took my money.