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The customer support is horrible. I talked to a rep on the phone and he just plain out laughed at my situation. Then I took it to chat, the rep just left the chat without saying anything. There is 0 care in the company. They just want your money and build good relationships with celebrities. Such a horrible company overall.
The clothes they have is extremely cute. Sometimes products arrive damaged. They will make fake promises through email; I'm surprised no one sued yet. Overall need better customer service. The brand have no morals in helping customers. Which is pretty disappointing because the website literally tries to promote positive lifestyles.
Tina L.'s review of Fabletics earned 2 Very Helpful votes
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It was ok. But it's hard to stop the membership and it's ridiculous and they took my money and...
Hello Tina,
Thank you for writing a review! We are sorry for the negative experience you have encountered with our Member Services team. We always welcome the opportunity to improve our products and services. Our Member Services team will contact you within 48 hours for further assistance.
Best,
Nelle