Tina J.

I am very disappointed that I have to leave this bad review, but unfortunately, my recent experience has caused me to cancel my VIP membership. I have ordered many pairs of shoes from Shoedazzle, but my last 2 purchases have been bad. I purchased 2 pairs of shoes and when I received them, one pair was totally different from what I ordered. I was inconvenienced because I had to find a post office to return the wrong shoes. I was given the chance to reorder and I received 50% off another pair, (which actually ended up costing me more money than initially spent), however, when I reordered and ordered the second pair for 50% off, I couldn't believe it but the wrong shoes arrived again. Wrong shoe, wrong size, wrong everything. Again, I was offered 50% off and I declined. I'm not going to keep spending more money every time a mistake is made. This is not good business. I really liked this site, but I cannot continue with such bad service. Please introduce a quality control department so people who are anxiously awaiting the arrival of their purchase does not have to deal with this bad customer service.