I placed an order on 4/17/20. Returned the items, and the items were received 5/9/20. I called customer service and was told that Returns take 30 days once they received it. Today is 6/12/20. No refund. That's over 30 days. Tried calling customer service again, unable to get through. I called my bank and they gave me my money back. Do not expect to get a refund if you return items by mail. And shipping takes 3 weeks to receive your order. Horrible service!