Flowers are not delivered, when you call to find out where the flowers after waiting for an live agent for 35 minutes, the agent can not assist you. They can only put in an email request for someone to call you back. I placed an order on Feb. 19th to be delivered on the Feb. 23rd. Which of course did not show up and has taken 24hrs to get a hold of someone, only for them to tell me someone has to call me back, Needless to say I canceled the order.