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Experience: Clothing & Fashion, Business, Hobbies & Interests
On March 4th I received my order. A couple of items did not fit, and I used the return label to ship back. On the 24th I got an email stating that they had received the items... It's not MAY 3rd, and I'm still waiting on my $$... They will charge right away, but are SLOOOOOWWW to return.
I have e-mailed them - nothing
I have tried a chat - "currently unavailable"
I have now been on hold for their (phone) customer service - 29 minutes and counting...
HORRIBLE customer service.
Tip for consumers:
Think twice before purchasing and make sure you have the right size cause you will have to WAIT (as in wwaaaaaiiiit) to receive a refund
Products used:
Blouses
Would have giving 0 stars...
Ordered flowers for a dear friend who had passed, but they never delivered. Called 4 times to get it resolved. VERY bad phone (non-existing) "service". NEVER got a return call from a manager / owner. The website says that "flowers are their passion"... well; customers are NOT!
I disputed the charge on my credit card.
I tried to leave a review directly on their website, but that's not possible... (I can see why, since they do not offer good service)...
Tip for consumers:
DON'T.....there are so many flower sites - SHOP SOMEWHERE ELSE
Products used:
It was for a funeral. There are no second chances :(
I ordered an item almost 2 weeks ago, but have yet to receive it. I have not even received a "shipped" email. I gave them the benefit, and tried calling their customer service. No answer; due to Covid the call center is closed. REALLY? No one can work from home... OK, so I used the email address they provid to their customerservice: 2 emails later, I have not even received an answer.
Conclusion: they have NO CUSTOMER SERVICE!... and frankly - their items are expensive enough!...
So, don't waste your money buying from them...
I tried two of their sliced bread: plain and cinnamon - and it is really good. IS it bread, no - but it does not claim to be. I have it fresh with cream cheese, or peanut butter... or toasted with a slice if cold cut.
If you are looking for "as close to" - TRY it
DON'T WAST YOUR TIME;
I ordered an shirt, had carefully looked at the size sheet, to get it right. Order took 6 weeks for a delivery notice, and then - when it did not arrive, I had to reach out to the company, to get an update. At NO time did they contact to, to say shipment would be delayed.
3 more weeks and the shirt finally came - I was EXCITED.
IT WAS THE WRONG SIZE...!
Four more weeks, to get the right size.
NO apology
NO discount - offering to not have ME pay for the 2nd shipment is NOT a discount
BAD, bad customer (no-)service..
Tina hasn’t received any thanks yous.
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Too slow with no adequate email or phone responses. Ended up paying interest on credit card...
I will never order from this company again! I have called, and asked them to even cancel my...
We sincerely apologize for all of the frustration! If you are need of further assistance regarding your order, please reply to the most recent email from our Team or contact us again directly through http://teespring.force.com/NewCase?l=en_US. Thank you.