We were delivered a flawed piece of furniture.
Ifurniture has written and verbal promises that if anything is wrong, just let them know and even if you simply change your mind, goods can be returned.
Ifurniture told us no replacement was available and offered a 10% refund. Did we have a choice?
The next day their newspaper advertising showed the same product advertised for sale.
We believe they could have even ordered a replacement piece from the supplier if they wanted to. I believe this is contemptuous service showing disregard for customers