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Tina A.

  • 1 Review
  • 3 Helpful Votes
  • 0 Thank Yous

Experience: Health

Member since July 2020

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1 Review by Tina

7/24/20

I ordered 3 boxes of Perfect Keto bars from Search Wellness. They advertised FREE 3 Day Shipping. When they sent me notification and said the delivery would be 10 days, not three days, I immediately responded asking them to cancel because I would not be home when they arrived. I was concerned with the summer heat they would melt or that it would stolen since it would sitting there unattended for days. They refused to cancel the order even though shipping was still a week away.

When I got home, the box was out in the elements (95+ degree heat (maybe higher in the direct sun for 8 plus hours) and drenched due to being exposed to thunderstorms each night.

I opened a few bars from each package. None of the bars were wet. However, because it was standing in the north to south position the product melted down to the bottom. So instead of a bar, it more like a ball because the melting was restricted the package. Totally disgusting and completely avoidable if Search Wellness would have met the shipping they advertised.

Lesson Learned and $119 wasted. Don't order anything from this company. Their customer service is horrible like every one has said.

Tina Has Earned 3 Votes

Tina A.'s review of Wellness.com earned 3 Very Helpful votes

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