tina a.

I liked asos, I ma their costumer more than 3 years but lately (half year) their
Services are so bad
Their order process is one week after you put order, delivery too late or even never come.
But what happen now is too much.
I made order for one couple as a gift, I made budget for every one to have the same value of gift... after one week asos sent me email "order dispatched" and
After that another email came with "we sorry one of the items is missing, out of stock"
Are they serious? Why didn't let me know and ask me if I still want the order?
Its holiday season they should know it will be gift specially if the delivery address is not mine
Anyway even if not they should first contact me and then dispatch it

I am done with asos bn