I agree with Fac O.
Everything they did was completely useless.
I got one redirect from the website they created for my business (probably their technician).
There was absolutely no increase in organic traffic over the span of 3 months.
In the beginning they ask you to choose which keywords you want to use them to promote.
I was already ranking as 3rd in my city for one of them. At the end of 3 months I lost this keyword.
Just to make things clear - they don't do anything on your website, they "manage" your campaigns on business profiles (such as google).
Since this strategy didn't bring any results for my business, I asked them if they could spend some time contacting other sites to put backlinks to my website. They said they don't do that.
In general, I had the impression that they spend around 2 hours of time doing actual SEO for my company in 3 months. Most of the time was just talking, telling me how things are going great and asking me to renew the service.
90% of their efforts go into sales pitch and cold-calling potential customers.
Bad strategy! I should have read the reviews here before signing the contract with them.