Thumbnail of user tims386

Tim S.

Contributor Level

Total Points
80

1 Review by Tim

  • Meijer

6/5/18

In the winter of 2017 I purchased a 20 lb bag of Meijer brand "Pet Friendly" ice melt. The bag was not opened till January of 2018 when a small amount was scattered over a stamped concrete patio where our dog is let out. On February 4th 2018 I noticed flaking and pitting of our concrete patio. I immediately took pictures and called the Meijer customer support number. I was by a gentleman someone would contact me within a couple weeks. Well a couple weeks turned in to over a month. I again called the customer support number and was told they had no record of my call and I needed to contact the store manager. I contacted the store manager (assistant) and was told I needed to talk to corporate (no kidding). She was very helpful and assured me I would hear from someone and I did. Kim from Risk Management was listened to my story, was concerned for my dog and appeared to want to help. She said she would contact the manufacture and she did. The manufacture said they would file an insurance claim and they did. The insurance company CNA called me and took my information listened to my story and told me to file a claim with my homeowners (No I don't think so). I sent them photos, weighed the remaining product. They never sent anyone to look at the damage, never sent anyone to estimate the cost (which is over $*******). Never did anything but send letter more than 2 months later declining the claim "Damages to your patio appear to be a direct result of failure to follow application instructions which recommends using a hand-held broadcast spreader to apply the product and to remove the slush and water when melted to prevent re-freezing". The spreader is a recommendation and clearing the area of snow ice and slush is common sense for safety. None of the above has anything to do with the product being so caustic it eats concrete yet is safe for pets. DO NOT TRUST MEIJER, DO NOT SHOP MEIJER, DO NOT DO NOT ABSOLUTELY DO NOT GET ANYTHING FOR YOUR PETS AT MEIJERS.

Tim hasn’t received any votes.

Tim hasn’t received any thanks yous.

Tim doesn’t have any fans yet.

Tim isn’t following anybody yet.

Empty.

Similar Reviewers on Sitejabber

Thumbnail of user elizabethf2182
3/4/24

They won't confirm Your card.and if you place a replacement for an item...they charge you.😡 They...

Thumbnail of user rebeccar1996
2/24/24

Meijer does NOT care. 1. Two weeks ago I spent over $50 on a Brita water dispenser that was...