Lisa F.

I spent over 2500. 00 $ for web.com to build my custom website. I met with a salesman named Lee we had lunch he told me of his faith and assured me he stood behind Web.com. Lee promised that I would own my site and if for any reason I was not happy I could move site to another company. Not only did I spend 2500. 00 to build the site I then paid over 1000. 00 a month for the SEO package. I changed account managers 3 times in 6 months. Web.com apparently sent my acct to another company for management called leadstream. If I wanted to hire leadstream I would have. After changing acct managers 3xx and being unhappy with the SEO. I wanted to manage my Ppc campaign myself but web.com would not give me access. I paid web.com to setup my ppc campaign and when I wanted access to my ppc campaign they denied me which forced me to go through the verification process again. When I finally said I had enough of web.com I wanted to migrate my site to another host they did send me files for migration but then it was impossible for the other company to use them so I am now paying thousands for a new site. I used web.com in a recommendation from a business colleague and I am so disapointed in myself for allowing my company to be put in this position. Our website has been down now g oi ung in 3 weeks and the new site will not be ready for another 3 weeks. We have lost thousands of dollars.